The Assistant General Manager will share our passion for hospitality, possess exceptional leadership skills, and demonstrate a proven track record of success in the restaurant industry. As the Assistant General Manager, you will work closely with the General Manager to ensure the highest level of guest satisfaction, maintain quality standards, manage financial performance, and cultivate a positive work environment for our staff.
Responsibilities:
- Leadership and Team Management: Assist in providing strong leadership and direction to the restaurant team, including hiring, training, and scheduling staff. Foster a positive and collaborative work environment that encourages growth and development.
- Operations Management: Support the General Manager in overseeing all aspects of daily restaurant operations, including food preparation, service, inventory management, licensing, maintenance, and cleanliness. Ensure compliance with health and safety regulations and company policies.
- Guest Experience: Maintain high standards of service to ensure an exceptional guest experience. Assist in addressing guest concerns and feedback promptly and professionally. Collaborate with the General Manager to implement strategies to enhance customer satisfaction and loyalty.
- Financial Performance: Support the General Manager in managing budget and expenses effectively to achieve financial targets and maximize profitability. Assist in monitoring sales trends, analyzing financial reports, and implementing strategies to drive revenue growth and control costs.
- Quality Control: Uphold quality standards for food, beverage, and service to meet or exceed guest expectations. Conduct regular inspections and audits to ensure consistency and compliance with brand standards.
- Vendor and Supplier Relations: Assist in establishing and maintaining relationships with vendors and suppliers to ensure timely delivery of quality ingredients and supplies. Support in negotiating contracts and pricing agreements to optimize cost savings.
Benefits Include:
- Discounted Health, Dental, and Vision Insurance
- 401K with company match
- We are closed Superbowl, Thanksgiving, Christmas, and Easter
Ava’s Hospitality Group began in 2008 with the opening of its first restaurant, Ava’s Pizzeria & Wine Bar, in St. Michaels, Maryland. Sixteen years later, our group has grown to include two more Ava's locations in Cambridge, MD and Rehoboth, DE, along with Theo's Steaks, Sides & Spirits in St. Michaels, MD and Rehoboth, DE and Hammy's Burgers & Shakes in Rehoboth, DE.
Loved by locals and tourists alike on both Maryland's Eastern Shore and Coastal Delaware, our restaurants keep delicious, high quality food paired with superior customer service at the forefront of our business philosophy. Our continued commitment to providing memorable dining experiences is reflected in our ever-growing community of loyal customers.
A diverse group of enthusiastic and talented professionals is the key to our continued success at Ava's Hospitality Group. We are proud to offer them a family-friendly work environment including competitive employee perks, comprehensive benefits, and ample opportunities for professional development and growth.